FAQ

g bazi FAQ — Deposits, Bonuses and Games

From opening an account at g bazi to depositing money, bonus terms, cricket betting and slot games — direct answers to the most frequently asked questions are listed on this page. If you cannot find what you are looking for, contact us via 24/7 live chat.

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Payment

Deposits

The minimum deposit at g bazi is ৳300 across all payment methods. bKash, Nagad, Rocket or Upay — you can start depositing from this amount via any of these. Your account can stay active and bonuses can be claimed with a small budget, though a higher deposit amount helps you get the most out of a bonus.

g bazi does not charge any deposit fee. However, your mobile banking app (bKash, Nagad, Rocket or Upay) may apply a service charge according to its own transaction policy — that is a matter for the respective service. It is worth checking your mobile wallet's fee policy before depositing.

After logging in at g bazi, go to the Cashier or Deposit menu. Select Nagad as the payment method, enter the amount (minimum ৳300) and confirm your account details. Once you complete the payment via the Nagad app or USSD, your balance is usually credited within a few minutes.

g bazi currently supports deposits through four mobile financial services: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet of Dutch-Bangla Bank. The minimum deposit is ৳300 for all methods. Deposits can be made easily from anywhere in Bangladesh.

A withdrawal from g bazi to bKash is usually completed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳500. It may take slightly longer during busy periods, but in most cases the money arrives within this timeframe. The same timeframe applies for Nagad, Rocket and Upay.

If a deposit fails, first check your mobile wallet balance and internet connection. Save the transaction reference number and report it to g bazi's 24/7 live chat. The support team will verify and resolve the issue quickly. If money was deducted but your balance was not credited, contact support with the reference number.

Promotions

Bonus Terms

In most cases a bonus can be cancelled after activation, but doing so will forfeit the bonus amount and any winnings earned from it. Only the real money you deposited remains in the account. For full details, visit the Terms and Conditions page or ask via live chat.

A wagering requirement means you must place bets a set number of times before withdrawing bonus funds. Example: ৳1,000 deposit → ৳1,000 bonus → balance ৳2,000 → wagering ৳1,000 × 25 = ৳25,000. That means you must wager a total of ৳25,000 before withdrawing the bonus. The calculation is based on the bonus amount, not the total deposit.

Yes, g bazi bonuses have a set expiry period. If wagering is not completed within that period, the bonus and any winnings from it are cancelled. The exact expiry for each bonus can be seen in the Cashier or Promotions section. It is wise to check the expiry before claiming a bonus.

Slot games generally count in full towards wagering. Live casino games such as Baccarat, Roulette or Teen Patti may count partially or not at all — this varies by bonus. Check the terms of the relevant bonus or contact live chat support for the exact list.

Yes, the 100% first deposit bonus up to ৳20,000 applies only once, on a player's first deposit, with 25x wagering. After that, several other offers are available regularly — weekly reload, slot bonuses and weekend specials. g bazi VIP members receive additional cashback benefits.

Betting

BPL and International Matches

If a match ends as "No Result" due to rain or other reasons, all bets are generally cancelled and the stake is refunded. However, if a specific number of overs have been completed, the result may be declared using the DLS method and bets settled accordingly. See the detailed rules in the Cricket Betting Guide.

In a multi-bet, selections from several matches are combined, the odds are multiplied, and you win only if all selections are correct. Example: if three selections have odds of 1.50, 1.70, and 1.80, the combined odds are 1.50 × 1.70 × 1.80 = 4.59 (approximately); a ৳100 bet returns ৳459 — but if even one selection loses, the entire ৳100 is lost.

Yes. On g bazi you can bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches. Odds are updated in real time even while a live match is in progress. Various markets — match winner, toss, top batter, and many more options — are all available together.

The most popular markets among Bangladeshi players are: match winner, total innings runs (Over/Under), toss winner, top batter, first over runs, and ball-by-ball markets in live betting. All these options are available to bet on at g bazi.

Yes, live betting is fully supported on both the g bazi App and mobile browser. Odds update in real time during a match. With a good internet connection, you can get the full live betting experience on mobile.

Games

Slots & Jackpots

Volatility refers to how often and how large a slot's payouts are. Low-volatility slots pay out smaller wins frequently — good for keeping your balance going longer. High-volatility slots win less often but pay out more when they do. If your budget is small, go for low-volatility games.

Many slot games have a demo or free-play mode where you can get familiar with the game without real money. However, playing in demo mode does not count toward bonus wagering requirements and winnings cannot be withdrawn. Demo mode can be used to understand the game mechanics before playing with real money.

Free spins are a feature within a slot game — when a certain number of scatter or bonus symbols land at the same time, you get a few extra spins at no cost. These are the game's own bonus feature and no separate deposit is required. Winnings from free spins are counted the same as regular winnings.

If you want to play on a small budget, choose low-volatility slots with a low minimum bet. Games like PG Soft's Fortune Tiger or Pragmatic Play's The Dog House can be played with relatively small bets. The higher the RTP, the greater the chance of getting more back over the long run. See more game options on the g bazi Slots page.

In progressive jackpot slots, a small portion of each bet goes into a central prize pool — so the prize amount keeps growing. When someone wins the jackpot, the pool resets to zero and starts building again. A jackpot win is usually triggered randomly or by a specific symbol combination.

Generally, a slot with an RTP of 96% or above is considered competitive. g bazi has high-RTP games such as Mahjong Ways 2 (max RTP 96.95%), Fortune Mouse (max RTP 96.96%), and Super Ace (max RTP 97%). RTP is a long-term theoretical rate — it is not guaranteed in every session.

Need Help?

If you can't find your answer, ask us directly

This FAQ page covers the most common questions. However, your situation may be different — in that case, g bazi's support team will help you directly. Support is available in both Bengali and English, at any time of day or night.

24/7 Live Chat

Click the chat icon at the bottom right of any page on the site — you'll get a response directly in Bengali.

Email Support

For detailed issues, write to us by email: [email protected] — replies are usually sent within a short time.

To learn about responsible gaming, visit the Responsible Gaming page. For ages 21+.